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  • What documents do I need to submit for a loan or invoice financing application?

    In order for us to assess your application, please submit the following documents:

    • ACRA Business Profile;
    • Memorandum & Articles of Association;
    • Last 2 years Financial Statements, or Management Accounts where applicable.

    In addition, please provide details of your customer and expected invoice(s) value if you are applying for invoice financing.

  • How do I sign up as a client?

    Please click here to sign up.

    Simply register, indicate that you are signing up as a borrower and provide the required information to open a Client Account. Once opened, you can use the account to create Funding Requests for posting on our platform, subject to credit analysis and approval.

    If you are having trouble with creating the client account, please refer to video here.

  • How do I fund my Platform Account?

    You can fund your platform account by making an online transfer either via FAST or GIRO to the designated bank account held by Vistra, our escrow agent. Details of the bank account can be found at your Dashboard Wallet when you make a deposit on the platform account. 

    The bank account details are also reproduced below:

    Account name: Vistra Trust – Minterest

    Account number: 003-943613-0

    Bank: DBS BANK Ltd

    If you are having trouble with funding your e-wallet, please refer to the guide here.

  • How do I sign up as a member?

    Please click here to sign up.

    Simply register, indicate that you are signing up as an investor. When sign-up is confirmed, complete either the knowledge/experience or the suitability questionnaire and submit your identification documents. Once approved, you will have access to the platform to view live deals. Transfer a minimum of $1,000 to the escrow account (account details provided on the platform) to commence your investment journey.

    If you are having trouble with setting up your account, please refer to the guide here

  • How does marketplace funding work?

    Marketplace funding is the practice of financing a project, venture or business through the raising of funds from a large number of people (i.e. the crowd). With advancement in technology, marketplace funding has become a viable source of financing for businesses, as the costs of engaging the crowd have reduced significantly. Technology has allowed us to create a marketplace where companies and investors can interact efficiently and effectively, where financing and investments are conducted in real time. Technology has also allowed us to monitor and manage financing and investments efficiently.

  • What happens if my customer does not make payment on an invoice?

    You would be required to repurchase the invoice(s) in the event that your customer does not make a full payment on the invoice(s). Your repurchase obligations will only arise after the maturity date.

  • How can I refer a business contact to you?

    We welcome referrals. A referral fee of between $1,000 and $2,000 will be paid to you should the company you referred be successful in raising funds through our platform. Minterest reserves the right to amend or alter this incentive at any point in time.

  • Is a personal guarantee required?

    A personal guarantee is required for all Loan Requests except for Convertible Loans. Personal guarantee is also required to guarantee the repurchase of invoices pursuant to an invoice financing.

  • What happens after I have made the last of my loan payments?

    You will have no further obligations once the last of your loan payments have been made.

  • What happens if my business is unable to pay back the loan?

    We will work with you to find a satisfactory solution to repay the amount outstanding, failing which a debt collection agency may be appointed to recover the outstanding amount. Notwithstanding the above, the lenders will have direct recourse to your company, any collateral that was provided and the personal guarantee(s) that was(were) provided as part of the loan.

  • What happens if there is a late repayment?

    When a late repayment occurs, you are encouraged to settled the outstanding payment as soon as you can. We will work with you to identify and resolve the reasons for a late repayment. You will be charged a late payment fee amounting to 2% of the loan principal outstanding or $2,000, whichever is higher.

  • Can I make a prepayment on my loan?

    We do not expect many borrowers to be making a prepayment on their loans.  As such, we have not provided for prepayment of loans in our Platform Terms. However, we can consider the prepayment provisions on a case-by-case basis. 

  • How do I make a repayment on my loan?

    Repayments of a loan are generally made online by transferring the relevant amount to Minterest’s bank account managed by the escrow agent. Payments by cheque are also accepted although not encouraged. It is advisable that you inform us once a payment has been made so we can ensure that the payment is received and records updated on a timely basis.

  • What happens if the Funding Request is not fully subscribed?

    Loan Requests that are at least 75% subscribed at the end of the period of offer will continue to be funded i.e. you will receive the loan proceeds even if it is not fully subscribed. Loan Requests that have a participation rate of less than 75% will be subject to further discussions – decision will be made to either extend the offer period, proceed with taking the loan or abandon the Loan Request.

    For invoice financing, 100% of the offering must be taken up by investors before it will be considered successful.

  • When can I expect to receive financing proceeds once the Funding Request is successfully accepted?

    Once a Funding Request is successfully accepted by Minterest, it will be posted on the platform. Investors will be invited to make an offer to participate in the Funding Request. The period of the offer will normally be two weeks unless you prefer it to be otherwise. The period of offer will automatically lapse once the Funding Request is fully subscribed. The date of disbursement of the loan proceeds will be determined by yourself when a Funding Request is made initially – this can either be within 48 working hours of a Funding Request being fully subscribed or a specified date of your choosing.

  • What criteria do you use in approving a Funding Request?

    Minterest has its own customised loan processing procedures to assess the viability of Funding Requests. Main considerations when approving a Funding Request include the profile of promoters and management team, identifiable cash flows, business track record and macro-economic factors.

  • Can I make multiple Funding Requests?

    A borrower can make multiple Funding Requests at any one time. The ability to do so will be determined by Minterest at our sole discretion.

  • How is contract signing done?

    By clicking and agreeing to our platform terms, you are bound by the terms governing borrowers and lenders. This has the same legal effect as signing a loan contract.  In addition, depending on requirements, you may need to sign certain other documents that may be required for the loan to take effect.

  • What are the fees that are payable to Minterest?

    Minterest will charge a processing fee calculated based on the loan amount. This fee, starting from 2%, will be payable upfront when the loan is disbursed. Apart from the processing fee, there are no other charges payable to Minterest. For example, if your processing fee is 3%, you will receive $97,000 if your loan size is $100,000.

    For invoice financing, a processing fee will be charged when putting in place the invoice financing facility. Each factoring request will incur an administrative fee. These fees are very competitive to ensure that your overall factoring rates are kept low.

  • What interest rate can I expect to pay?

    Borrowers can expect to pay an interest rate of between 8% and 20% per annum. Considerations such as tenor, type of loan structure, source of cash for repayment, historical track record of company and general macro economic factors will determine the actual interest rate payable.

    For invoice financing, factoring rates could be as low as 0.5% per month.

  • How long can a loan tenor be?

    The loan tenor is generally for up to 12 months, especially, if the repayment structure is single-repayment.  Loan tenor for more than 12 months can also be considered.

  • Does Minterest do invoice financing?

    Minterest can assist companies that would like to monetise their invoices and get paid quickly instead of waiting for their customers to pay them after a period of time. Where the customer is of better credit quality, companies can effectively raise funds at lower interest rate than would otherwise be possible e.g. if they were to raise working capital loans.

  • What are the types of repayment structure that are available?

    We currently provide two main types of loan structures:-

    Regular Payment

    Borrowers seeking working capital would typically be advised to select this type of loan.  It allows borrowers to manage their cash flows over a financial year so that they can take advantage of business opportunities that may come their way.

    This type of loan requires the borrower to repay the loan and interest in equal instalments on a regular basis e.g. monthly, similar to payments on a mortgage loan. Loan tenor is generally for up to 12 months.  Loan tenor for more than 12 months can also be considered.

    Single Payment

    Borrowers that have lump sum cash receipts at certain points in time are optimal candidates for this type of loan.  For example, a lump sum invoice payment in three months’ time or a cash inflow as a result of an event happening e.g. organising a conference or receiving a grant.  This type of loans allow borrowers to have access to critical cash flows to pay suppliers and other creditors while waiting for a significant amount of cash receipts occurring in the future.

    Borrowers are only required to pay the principal and interest at the end of the loan tenor.  Loan tenor for this type of financing is generally no more than 12 months.  Depending on specific requirements and business circumstances, tenor of more than 12 months can be considered.

  • Is there a minimum amount of loan that I can request?

    Minimum loan amount is $50,000. A lower amount may be considered on a case-by-case basis.

  • What are the details that will be presented to the investors in the Funding Request?

    Information will include:

    • Your company’s principal activities, purpose of the loan and source of repayment;
    • Key terms of the Funding Request including loan size, tenor and interest rate;
    • Any collateral to be provided to secure the loan;
    • A description of your company’s profile as well as the guarantors;
    • The main risks and mitigants associated with investing in your loan;
    • Financial highlights of your company, including the preceding two years P&L Account and Balance Sheet (if available);
    • Repayment profile of the loan or invoice financing.

  • Will all the information I provide be made public?

    Not all information will be made public. Information made public will only be those that are necessary for the investors to assess and come to an investment decision.

  • What can I expect after submitting all the documents for a loan or invoice financing application?

    Once documents are submitted, we will contact you within 48 working hours to set up a meeting for us to meet you at your premises. This will form the first step of our due diligence process. During this process, we may request for additional documents to assist us in making an assessment as to the creditworthiness of your company.

  • What documents do I need to submit for a loan or invoice financing application?

    In order for us to assess your application, please submit the following documents:

    • ACRA Business Profile;
    • Memorandum & Articles of Association;
    • Last 2 years Financial Statements, or Management Accounts where applicable.

    In addition, please provide details of your customer and expected invoice(s) value if you are applying for invoice financing.

  • Is my company qualified to apply for a loan on Minterest?

    We welcome any entity that is a company or limited liability partnership registered with ACRA with at least one director is a Singaporean / Permanent Resident or foreigner residing in Singapore. Our preference is for borrowers with a track record with profitability but we will assess each entity on a case-by-case basis and assist in structuring the fund-raising to ensure as much success as possible. At our discretion, we may accept borrowers with foreign ownership.

  • How do I sign up as a client?

    Please click here to sign up.

    Simply register, indicate that you are signing up as a borrower and provide the required information to open a Client Account. Once opened, you can use the account to create Funding Requests for posting on our platform, subject to credit analysis and approval.

    If you are having trouble with creating the client account, please refer to video here.

  • I have already declared that I am an Accredited Investor. Why do I still need to submit the documents to be accredited? What difference does it make?

    For self-declared Accredited Investors

    If you self-declare that you are an Accredited Investor, for compliance reasons, we still cannot treat you as an Accredited Investor because we have to complete the accreditation process.  

    This also means that for compliance reasons, we will not provide you with the details of the investment offerings that are for the eyes of accredited investors. Instead, if you wish to receive the details of such investment offerings, we can share with you on request basis. If you would like to invest in any of these investment offerings, you will be required to invest with a minimum amount of S$200,000. If you are a Confirmed Accredited Investor, then you can invest with a much lower minimum amount. 

    For the avoidance of doubt, by having invested with a minimum amount of S$200,000 will not automatically convert you to be a Confirmed Accredited Investor. 

    Confirmed Accredited Investors. 

    You will become a Confirmed Accredited Investor after you have submitted the relevant documents to satisfy the accreditation requirements. Once all is in order, we will confirm to you that you are a Confirmed Accredited Investor. It also means that we can then show you the details of the investment offerings that are for the eyes of accredited investors and institutional investors only. In some investments, the minimum amount of investment for Confirmed Accredited Investors can be as low as SGD5,000.

  • I have accounts with a private bank and my bank treats me as an Accredited Investor already. Is this enough to make me an Accredited Investor?

    Yes, as you are already a private bank client or an Accredited Investor in a bank in Singapore, a bank reference letter issued on the bank’s letterhead will help expedite the accreditation confirmation. Please note that this reference letter may be issued using your bank’s template or the template here (https://bit.ly/3d9Nrwq).

  • Can I later decide not to be treated as Accredited Investor? If so, what does that mean?

    You can opt-out to be treated as an Accredited Investor. However, once you have confirmed as “opt-out” (and even if you were a confirmed accredited investor), we will not be able to show you details of transactions that are exclusive for accredited investors and institutional investors. 

  • What does it mean for me to be treated as an accredited investor?

    GENERAL WARNING: Accredited investors are assumed to be better informed, and better able to access resources to protect their own interests, and therefore require less regulatory protection. Investors who agree to be treated as accredited investors therefore forgo the benefit of certain regulatory safeguards. For example, issuers of securities are exempted from issuing a full prospectus registered with the Monetary Authority of Singapore in respect of offers that are made only to accredited investors, and intermediaries are exempted from a number of business conduct requirements when dealing with accredited investors. Investors should consult a professional adviser if they do not understand any consequence of being treated as an accredited investor.

    Some of the investment opportunities listed on Minterest platform will have a higher transaction value and the higher minimum investment amount (e.g. S$50,000 or above). These investments are likely to be for a medium-to-long term hold (e.g. 12 ~ 24 months or longer). They would have higher risk with higher returns of investments. These investments would be more suitable and offered to Accredited Investors and Institutional Investors. If you meet the accreditation requirements and are a confirmed accredited investor, you would be provided with the relevant information for such investment opportunities.

  • What do I do to be a Confirmed Accredited Investor?

    (a) If you are an existing Member and wish to be treated an accredited investor, please click: Make me an Accredited Investor. One of our team members will follow up with you to obtain documents to support that you meet either net asset or net income accreditation requirements. Once all in order, we will confirm that you are an accredited investor and will be shown the details of specific investments. 

    (b) The confirmation will also be subject to the results of “know-your-customer” checks.

  • My assets are located outside Singapore. Can I count these to be part of the assessment?

    Yes, you can. However, we will require to receive the relevant supporting documents to establish and confirm that you meet the accreditation requirements.

  • I am a resident outside Singapore. Do these requirements apply to me if I want to be treated as Accredited Investor?

    Yes. The qualifying criteria applies to everyone regardless whether you are resident in Singapore or in other countries. You must be confirmed as accredited investor in order to have access to details of certain investments which are open only to accredited investors.

  • I am a corporate. What are the qualification criteria for a corporate to be treated as Accredited Investor?

    If you are a corporation (e.g. family office), you must hold net assets exceeding S$10 million in value (or its equivalent in a foreign currency) as determined by:

    (a)  the most recent audited balance-sheet of the corporation; or where the corporation is not required to prepare audited account regularly, a balance sheet of the corporation certified by the corporation as giving a true and fair view of state of affairs of the corporation as of the date of the balance sheet, of which the date shall be within the preceding 12 months; or

    (b) a corporation, the sole business of which is to hold investments and the entire share capital of which is owned by one or more persons, each of whom is an accredited investor.

    If you are able to invest with a minimum of S$200,000, then the above accreditation process would not be required.

  • I am an individual investor. What are the qualification criteria for me to be treated as Accredited Investor?

    If you are an individual, you have to meet one of the following minimum requirements:

    1. you have net personal assets exceeding S$2 million in value, or its equivalent in a foreign currency (e.g. the value of the individual’s primary residence, net of any secured loan, can only contribute up to S$1 million of the S$2 million threshold);
    2. you have net personal assets of more than S$1 million in value, or its equivalent in a foreign currency, of financial assets (such as fixed deposits or investment products) net of any related liabilities; or
    3. your income in the preceding 12 months is of no less than S$300,000, or its equivalent in a foreign currency.

  • What kind of returns of investment can I expect to gain?

    The returns can range from 4.8% – 9.8% p.a., depending on tenor and risk profile of each investment. Investments with longer tenor or carry equity risk may provide higher returns to investors.

  • What currency do I invest in?

    The main currency for investments on Minterest platform is Singapore Dollars. For most of the real estate investments offers on Minterest Platform, currency risks are hedged to ensure investment returns are not affected by fluctuations in the currency markets.

  • How safe are the real estate investments?

    No investments are free from risks and real estate investments are no different. The investment specific risk profile will be set out in the particular of the Funding Request. In general, these are being mitigated by a number of factors:

    • the typical real estate investments that are offered on Minterest Platform is for a tenor 3 to 12 months although some investment opportunities may be longer in tenor; 
    • the longer-term investments (e.g. 12 to 24 months or longer) would most likely be offered only to accredited investors and institutional investors; 
    • lower portfolio volatility and better risk-adjusted returns as real estate has a low correlation with other major asset classes; and
    • all of these investments are managed by prominent and reputable investment managers.

    IMPORTANT NOTE: Before making an investment, you should carefully read the relevant Funding Request and offering documents. You should seek advice from professional advisers if you are in any doubt whether to participate in a Funding Request. In particular, we recommend you to seek professional advice regarding the suitability of the investment product, taking into account your specific investment objectives, financial situation or particular needs, before you make a commitment to participate in an investment. It is your sole responsibility, and for your own account, to assess the sufficiency or credibility and independently verify any information provided in the Funding Request.

  • What does a secured deal mean? What are the securities for real estate investments?

    A secured deal means that the repayment risks are in part mitigated by the creation of security interests over certain assets. In real estate financing, the common types of securities include mortgage over the property, assignment of current and future income and charge over a bank account. Where the deal is a mezzanine debt, security may rank second to senior lenders which are typically financial institutions.

    In case of a default in repayment by the ultimate borrower, these securities can be enforced so that the asset value can be materialised into cash and redistributed back to the investors.

  • Is there a minimum investment amount for real estate investment?

    For real estate investments, the typical minimum investment amount is $5,000 although in certain situations the minimum investment size may be higher or lower. 

    Some of the real estate investment may have a much higher minimum investment amount (e.g. $50,000 or above). These would mostly be offered to accredited investors. 

    Specific information would be set out in the particular Funding Request.

  • What are the institutional-grade real estate investments?

    Real estate is an exciting and dynamic class of investment. It touches on a broad spectrum of sectors. It can be an investment into a property development project (e.g. a sustainable eco-resort somewhere in South East Asia or a smart village for senior retirees), an equity stake in a shopping mall brand or 7-star residential building. The investment managers would have different investment mandates to build up a portfolio of properties (e.g. residential, commercial, industrial and hospitality) to create sustainable returns of investments.

    Given the large size of the assets and volume required for investments, they tend to be exclusively for the institutional players (like private equity, funds and banks). The investments can be by way of loans, in equity or a combination of both. As the financing relates to tangible assets, the investment risks would be mitigated by taking security over these assets and other factors (e.g. asset management strategy). 

    Before making an investment of this type (whether loans or equity), the institutional investors would engage and dedicate specific resources to conduct due diligence, research and risk analysis to determine the feasibility and investment thesis. Once the investment is made, a dedicated group of stakeholders will ensure that the investment is strategically monitored and managed to create sustainable value for the property as well as for the investors. 

    As these investments carry risks, they typically have been exclusive and accessible only to institutional players with a high entry ticket price (e.g. US$100million). To ensure returns on these  investments commensurate with the risks, the underlying assets have to be managed by prominent and reputable real estate investment managers. 

    In unlocking a new way to invest for our retail investors and accredited investors, Minterest has teamed up with likes of ARA Asset Management and Straits Real Estate to cherry pick investments for our Members to “co-invest” with these players. 

    To know more about ARA Asset Management, click here and about Straits Real Estate, click here.

  • What is invoice financing and how does it work?

    For more details about invoice financing, you can click here.

  • Is there an auto invest facility?

    At Minterest, we are continuously improving to make the investment process for our Members’ a more enjoyable one. On Minterest Platform, Members can opt to activate the auto invest facility so that the investments are automatically allocated to Members based on their pre-selected investment criteria and subject to the available funds in the wallet and the auto invest allocation algorithm. Members who has activated the auto invest option will have priority when it comes to making offers to invest in a particular Funding Request. In other words, the offer to participate in the investments will automatically be done for the Members.

    What is auto invest facility?

    The auto invest facility at Minterest is a function that allows Members to pre-select their investment criteria upfront and thereafter, whenever a new deal is launched, the participating auto invest Member will be allocated an investment amount based on his or her pre-selected criteria made on the Minterest platform.  

    It should be noted that the actual amount allocated will be subject to various factors, including, the auto invest parameters, Member’s available funds and Minterest’s auto invest allocation algorithm.  

    Members can enable or disable this function at any point in time on their Dashboard at the Auto Invest tab.  

    How does auto invest work?

    It basically hands the hard work of making an offer to participate in Funding Requests to the Minterest engine. Subject to Members’ pre-selected investment parameters, available funds in the wallet and Minterest’s auto invest allocation algorithm, an investment amount will be allocated to the Member and the Member will automatically invest in the Funding Facility when the deal is launched.

    Can I opt out of a Funding Request that meets my auto invest pre-selected parameters?

    A Member can turn off or disable the auto invest function before the Funding Request being launched. Notifications on an upcoming launch of a Funding Requests are sent out about 5 to 6 hours prior to launch. Funding Requests are typically launched at 5.55pm Singapore time and Members are advised to disable the auto invest function at least 2 hours before the launch (i.e. typically, at 3.55pm) of the offering if they do not wish to participate in the deal.

    Members are encouraged to read and understand further information relating to the Minterest’s auto invest facility here.

    Please click here to find out more about the auto invest allocation algorithm and how you can set up the auto invest functionality for your Minterest account. For video instructions on setting up auto invest, please click here.

    Please click here to set up auto invest facility now.

  • Would investing in Loan Requests contravene the Moneylenders Act?

    We have been advised that investing in Loan Requests via our platform will not contravene the Moneylenders Act. Participating in invoice financing is essentially the purchase of invoices and as such, the considerations of moneylending are not relevant.

  • What happens when a borrower defaults on a loan?

    We will work with the borrower to find a satisfactory solution to repay the amount outstanding, failing which a debt collection agency may be appointed to recover the outstanding amount. Notwithstanding the above, you will have direct recourse to the borrower and the personal guarantee(s) that was(were) provided as part of the loan.

  • What happens when there is a late payment by a borrower?

    Borrowers typically make their loan repayments on the due date and at times, the next day. This is the nature of the SME environment where cash is managed to the day. In exceptional situations, loan repayments may be made before the due date.

    When a loan repayment is not made on the due date, Minterest will actively engage the borrower to encourage them to make the payment as soon as possible. There are a number of reasons why a loan repayment may not be made on the due date. The main causes are as follows:

    Late repayments due to technicalities

    These situations typically arise when a debt repayment date falls a non-banking day or the day immediately after a non-banking day. As a result, cheques or bank instructions are not processed on those days resulting in funds not being cleared in time for repayment into Participating Members’ wallet. Generally, a couple of working days delay will be encountered. We do not consider this to be a late payment for purposes of the Platform Terms.  

    Late repayments due to delayed receipts of accounts receivables

    There may be times when a borrower’s debt repayment is predicated on the receipt of account receivables from a customer. Sometimes, the delay could be a couple of days. At times, this could be longer. Where debt repayments are made within a few working days (typically, 5 working days) of the scheduled repayment date, we do not consider this as a late payment. Beyond that, the borrower will be considered to have entered into the 1st Grace Period where late fees are imposed on the borrower and interest continues to be charged.

    Late repayments due to poor business performance

    Our loans are often to small and medium sized companies. There will be times when business performance of a borrower takes a hit due to various factors, including a weakening economy, school holidays or festivals. This may result in a borrower delaying repaying its debts for a period of time. In such circumstances, late fees and late interest will be imposed.

    What does the Platform Terms say when a borrower is late in making its debt repayments?

    At Minterest, we understand the various challenges faced by small and medium sized enterprises. Our priority is to ensure that debt payments are made on time and our portfolio management team keeps track of upcoming repayments with active borrower engagement on such matters. However, we also recognise that there will be situations where debt repayments cannot be made on time. In summary, our Platform Terms provide for 3 possible grace periods for debt repayments to be made. The late fees imposed increases from the 1st to the 3rd grace periods. You may wish to read and understand the specific terms governing late payments. These terms can be found in paragraph 11, Appendix 3 (Loan Terms) at page 33. Click here to read the Platform Terms.

    Participating Members’ Updates from Minterest

    Minterest will update Participating Members when a loan repayment is late and have entered into its 1st Grace Period. Members will be informed when such an update takes place and can download the document from their Dashboard. Further updates will be provided when there is a development in respect of the late payment e.g. the repayment was made and Participating Members’ wallet have been credited with funds. Otherwise, an update will be provided if the repayment goes into its 2nd Grace Period and so on.

  • How safe are the investments?

    No investments are free from risks. Loans are generally safer investments than equities. However, there will be situations where the borrowers are unable to pay on time or may become insolvent, resulting in their inability to repay the loan. In such situations, steps will be taken to recover the amount outstanding. These debt recovery provisions are set out in our Platform Terms. It is important that investors exercise caution and diversify their investments widely, so that any defaults by borrowers would account for only an acceptable percentage of their total investment portfolio.  

    Convertible Loans, by nature, have higher risks than Regular Repayment Loans and Single Repayment Loans as they are or may be convertible into shares of the borrowers.  The value of the shares will be determined by the performance and profitability of the borrowers.

    Invoice financing is predicated on the credit risk of the client’s customer (i.e. third-party buyer). Typically, the third-party buyer will be of a better-quality credit risk than the client. This allows the client to access funds at a lower rate than if they were to take a working capital loan using its own credit standing. While the third-party buyer’s credit quality may be better, there could be situations where the third-party buyer may not pay the invoice (e.g. insolvency of the third-party buyer).

  • Would my return on investment be taxable?

    You will earn interest and fee income from the investments that you make on our platform. We understand that interest and fee income earned from such investments are taxable under the laws of Singapore. You should consult your tax adviser if you are unclear about your tax obligations.  If you are a non-resident in Singapore, you may also be subject to withholding tax on the interest or fee.

  • What kind of return on investment can I expect?

    The rate of return of a particular investment very much depends on the type of financing, the tenor of the financing and the quality of the counterparty. Generally, you can expect to earn between 6% and 18% per annum although in certain situations interest rate or returns may be lower. At Minterest, we seek out better-quality borrowers as we aim to be a true alternative to conventional financial institutions. Interest rates payable on these financings will commensurate with the credit risks associated with the borrower or the customer in the case of invoice financing. As such, you may notice that interest rates on offerings posted on our platform may be lower than others. We will also bring quality structuring and credit analysis expertise to all the deals we consider for posting on the Minterest platform.

  • Is there a minimum investment amount?

    Yes. The minimum investment amount varies from transaction to transaction and depending on the asset class type. For SME financing, the typical minimum investment amount is $50 although in certain situations the minimum investment size may be higher or lower. Generally, additional investments can be made in multiples of $10, $50 or S100 depending on the minimum set for the particular Funding Request. 

  • What happens if Minterest ceases operations or goes bankrupt?

    Minterest is sufficiently funded and led by a strong management team made up of very experienced former bankers to ensure the operations are run in an efficient and effective manner, including compliance with relevant regulations. However, in the event that Minterest, for unforseen circumstances, ceases operations, funds deposited by the investors will still continue to be handled by the escrow agent. The financing arrangements between the borrowers and lenders will also remain valid and we will work with a reputable agency to fulfil the service duties of the Platform, if necessary. The risk of investors’ monies being unaccountable for remains low as the escrow agent appointed is a licenced trust company with significant operations in Singapore and globally.

  • Will I earn interest on the money placed with Minterest?

    Money placed in the escrow agent’s account will not earn any interest. You will earn interest from successfully participating in Funding Requests that are posted on our platform.

  • How do I withdraw money from my Platform Account?

    You can put in a request to withdraw funds under the “My Wallet” tab on your dashboard after you have logged in. Once a request has been submitted, we will process it as soon as possible. Typically, you will receive the funds in your bank account within a couple of working days. Minterest or the escrow agent do not charge any fees. However, the transfer of funds may be subject to a low processing fee charged by the bank.

  • Is my money safe?

    Your money is maintained in a bank account controlled by a trust company, which is licenced by the Monetary Authority of Singapore (“MAS”). The trust company acts as an escrow agent for the money deposited by investors. We use Vistra Trust (Singapore) Pte. Limited, which is licensed by MAS, as our escrow agent.

  • What is an escrow agent?

    Generally, an escrow agent is someone that holds property or money on behalf of someone else while a transaction is being finalised. In our context, the escrow agent holds the investors’ money on their behalf before the investors participate or invest in a Funding Request. It will also hold money on behalf of the investors when the loans are repaid prior to it being used for further investments or withdrawn from the escrow agent’s bank account.

  • How do I fund my Platform Account?

    You can fund your platform account by making an online transfer either via FAST or GIRO to the designated bank account held by Vistra, our escrow agent. Details of the bank account can be found at your Dashboard Wallet when you make a deposit on the platform account. 

    The bank account details are also reproduced below:

    Account name: Vistra Trust – Minterest

    Account number: 003-943613-0

    Bank: DBS BANK Ltd

    If you are having trouble with funding your e-wallet, please refer to the guide here.

  • What happens to my money when a Funding Request is unsuccessful?

    The amount that you have earmarked for the particular Funding Request will be returned to your Platform Account. You can then use the money to participate in other Funding Requests.

  • Can I cancel my offer to participate in a Funding Request?

    Once an offer has been made, it cannot be cancelled. This is to ensure that there is no uncertainty for all parties.

  • Why am I encouraged to diversify my investments?

    Diversification is an important tool when making investments. This is to ensure that risks are spread out across multiple investments so that should one or more of the investments go bad, the overall performance of the portfolio continues to deliver an acceptable rate of return for the risks that have been assumed.

  • Can I make offer for multiple Funding Requests at the same time?

    Yes, you can make offer for multiple Funding Requests. The acceptance of your offers is subject to availability of funds in your Platform Account and other conditions set out on the Platform Terms.

  • Can I contact the borrower?

    You can contact us with any questions that you may have in respect of a particular Funding Request. We will answer your questions and, where required, seek the borrower’s input.

  • How is the contract signing done?

    There is no physical signing of contracts. By clicking and agreeing to our platform terms, you are bound by the terms governing borrowers and lenders. This has the same legal effect as signing a contract.

  • How do I make an offer for a Funding Request?

    Subject to funds being available on your Platform Account, you can participate in any of the live deals by selecting them and completing a few simple steps. Once an offer has been submitted, your funds in your Platform Account will be earmarked for that particular Funding Request and will no longer be available to be used to make another offer or be withdrawn from the Platform Account.

  • Are there any fees payable by me?

    Investors do not pay any fees for participating in the Funding Requests or for using the platform. However, a service fee of 15% will be levied on interest, factoring fees and any other fees earned by investors. All interest rates quoted on our platform are on a gross basis and payable to the investors to after deducting the service fee. There may be a small transactional fee imposed by the bank when withdrawals are made. The fees chargeable are specified on the Funding Requests.

  • What steps do you take to protect the investors?

    Investors’ risk in making investments through our platform generally falls into the following categories:

    Credit Risk

    This covers the ability of borrowers to repay their loans on a timely basis. While we do not provide a recommendation on the creditworthiness of borrowers, we will undertake due diligence on all borrowers to determine their ability to repay promptly. Only borrowers whom we believe are able to meet their obligations on a timely basis will be allowed to post a Loan Request. Apart from protecting investors’ interest, this also protects our reputation as a peer-to-business lending platform that delivers quality deals. Borrowers will have access to our deep structuring capabilities, understanding of cash flows and credit analysis processes to ensure that the loans they raise have the best chance of repayment. This helps the investors in terms of managing default risks.

    Operational Risk

    Your money is maintained in a bank account controlled by a MAS-licensed trust company, Vistra Trust (Singapore) Pte. Limited (“Vistra”). Risks associated with transactions carried out through the platform are mitigated by using a developed and tested platform built by developers, who are experienced and have delivered dozens of such platforms to operators around the world. Your data is kept securely through our platform, which is hosted by Amazon Web Services in Singapore.

    Legal Risk

    Our Platform Terms, which include the agreement between investors and borrowers, are documented by reputable financial lawyers to ensure that investors’ interests are adequately covered and clauses covering various situations are clear and unambiguous.

  • Are my details kept private?

    Details are kept private and not disclosed to borrowers. However, your details are shared with the escrow agent as they will need to perform “know-your-customer” (KYC) checks as well as managing the movements of your funds.

  • How do I sign up as a member?

    Please click here to sign up.

    Simply register, indicate that you are signing up as an investor. When sign-up is confirmed, complete either the knowledge/experience or the suitability questionnaire and submit your identification documents. Once approved, you will have access to the platform to view live deals. Transfer a minimum of $1,000 to the escrow account (account details provided on the platform) to commence your investment journey.

    If you are having trouble with setting up your account, please refer to the guide here

  • Do you rate the Funding Requests and, if yes, how?

    All Funding Requests listed on Minterest will be given a rating known as MintGrade. The MintGrade rating is our proprietary credit assessment model that reflects both quantitative and qualitative factors taking into account business and financial risks of each counterparty and their respective financing requirements. Our approach is to use as much quantitative data as possible to avoid subjectivity. However, we do recognize that how the promoters and management team react to various scenarios is an important factor in a borrower’s ability to generate sufficient cash flow to meet its obligations.  As such, a portion of the rating assessment is based on qualitative observations obtained during the due diligence process.  More than 200 data points are processed through our proprietary model to generate a MintGrade rating.

    For more information on the MintGrade rating approach and methodology, please click here.

  • What are the terms and conditions when investing or raising financing using Minterest?

    Our terms which include the use of the website, data protection and how lenders interact with borrowers are set out in our Platform Terms.

  • Can I register as a borrower and an investor at the same time using the same account?

    The registration and acceptance requirements of an investor and a borrower are very different. As such, one account cannot be used for both investing and borrowing. You would need to register for an investor account and a borrower account separately should you wish to undertake activities related to both account types.

  • Why do I need to submit personal documents when I sign up to open an account?

    Personal documents are required for us to undertake “know your customer” (KYC) due diligence to enable us to know you and manage risk in a prudent manner. It allows us to identify you and verify your identity by using reliable and independent source documents and information. KYC is mandatory and forms an important part of safeguarding against money laundering and financing of terrorism. As part of the KYC process, we will collect some personal data. These information will be used strictly in accordance with our Privacy Policy (which is in compliance with law and regulations). [Hyperlink to Privacy Policy]

  • What are the different categories of loans?

    Loan Requests posted on Minterest falls into one of the following categories:

    Regular Payments

    As the name suggests, these are loans that are repayable periodically over the tenor of the loan.  Repayments could either be made on a monthly, quarterly or semi-annual basis.  You will receive interest and a portion of the principal at each repayment. These types of loans can either be fully amortised i.e. fully repaid when the last instalment is made or partially amortised i.e. a portion of the principal is repaid together with the last instalment. 

    Single Payment

    This type of loans is repaid in one payment at the end of the tenor.  You will receive the entire interest earned and the whole principal when repayment occurs.

    Interest Only

    Interest only loans are those where you will receive periodic interest payments with the entire principal being repaid at the end of the loan tenor.

    Convertible

    Convertible loans are those that convert into shares in the company that has borrowed the money.  When these loans are converted into shares, the loans are effectively repaid and investors subscribe for shares in the borrower immediately using the repayment proceeds.

  • Who can access the platform?

    Investors who have registered and successfully completed either the knowledge/experience or the suitability questionnaires can access the platform to view live deals. 

    Borrowers who have registered can access the platform to submit their information in respect of a funding application. Borrowers would not be able to access or view live deals or investments unless they sign up as investors.

  • How does marketplace funding work?

    Marketplace funding is the practice of financing a project, venture or business through the raising of funds from a large number of people (i.e. the crowd). With advancement in technology, marketplace funding has become a viable source of financing for businesses, as the costs of engaging the crowd have reduced significantly. Technology has allowed us to create a marketplace where companies and investors can interact efficiently and effectively, where financing and investments are conducted in real time. Technology has also allowed us to monitor and manage financing and investments efficiently.

  • Is Minterest regulated?

    Yes, Minterest is regulated by the Monetary Authority of Singapore under the Securities and Futures Act. We hold Capital Market Services Licence (Number: CMS100573) to deal in capital market products.

  • Who is Minterest?

    Minterest Private Limited (“Minterest”) is a digital platform that aims to provide a fresh perspective to the way people look at marketplace funding by bringing borrowers and investors together through customised processes and relevant solutions to help them achieve their financial goals. Our mission is to empower and deliver on objectives of everyday investors and businesses through customised processes using fintech solutions.

    At Minterest, we believe that the financing gap for SMEs and start-ups are holding back their ability to make a meaningful contribution to the economy’s growth. Businesses have been constantly limited by stringent credit, compliance and high-cost structure, as well as a lack of support from conventional finance-providers. As experienced ex-bankers, without the shackles of a high-cost structure, we believe we can facilitate businesses in getting the support they need and make a positive change. By doing so, we will be able to deliver quality and well-considered investment opportunities for investors that invest through our platform.

    To this end, our vision is to create a sustainable ecosystem where everyday investors and businesses build long-term relationships that are mutually beneficial through collaborations and fintech innovations. As a leading marketplace funding platform, Minterest will leverage on a broad spectrum of innovative platform technology to provide the most efficient and effective financing and investment experience for businesses and investors.

  • What documents do I need to submit for a loan or invoice financing application?

    In order for us to assess your application, please submit the following documents:

    • ACRA Business Profile;
    • Memorandum & Articles of Association;
    • Last 2 years Financial Statements, or Management Accounts where applicable.

    In addition, please provide details of your customer and expected invoice(s) value if you are applying for invoice financing.

  • How do I sign up as a client?

    Please click here to sign up.

    Simply register, indicate that you are signing up as a borrower and provide the required information to open a Client Account. Once opened, you can use the account to create Funding Requests for posting on our platform, subject to credit analysis and approval.

    If you are having trouble with creating the client account, please refer to video here.

  • How do I fund my Platform Account?

    You can fund your platform account by making an online transfer either via FAST or GIRO to the designated bank account held by Vistra, our escrow agent. Details of the bank account can be found at your Dashboard Wallet when you make a deposit on the platform account. 

    The bank account details are also reproduced below:

    Account name: Vistra Trust – Minterest

    Account number: 003-943613-0

    Bank: DBS BANK Ltd

    If you are having trouble with funding your e-wallet, please refer to the guide here.

  • How do I sign up as a member?

    Please click here to sign up.

    Simply register, indicate that you are signing up as an investor. When sign-up is confirmed, complete either the knowledge/experience or the suitability questionnaire and submit your identification documents. Once approved, you will have access to the platform to view live deals. Transfer a minimum of $1,000 to the escrow account (account details provided on the platform) to commence your investment journey.

    If you are having trouble with setting up your account, please refer to the guide here

  • How does marketplace funding work?

    Marketplace funding is the practice of financing a project, venture or business through the raising of funds from a large number of people (i.e. the crowd). With advancement in technology, marketplace funding has become a viable source of financing for businesses, as the costs of engaging the crowd have reduced significantly. Technology has allowed us to create a marketplace where companies and investors can interact efficiently and effectively, where financing and investments are conducted in real time. Technology has also allowed us to monitor and manage financing and investments efficiently.

  • Do you rate the Funding Requests and, if yes, how?

    All Funding Requests listed on Minterest will be given a rating known as MintGrade. The MintGrade rating is our proprietary credit assessment model that reflects both quantitative and qualitative factors taking into account business and financial risks of each counterparty and their respective financing requirements. Our approach is to use as much quantitative data as possible to avoid subjectivity. However, we do recognize that how the promoters and management team react to various scenarios is an important factor in a borrower’s ability to generate sufficient cash flow to meet its obligations.  As such, a portion of the rating assessment is based on qualitative observations obtained during the due diligence process.  More than 200 data points are processed through our proprietary model to generate a MintGrade rating.

    For more information on the MintGrade rating approach and methodology, please click here.

  • What are the terms and conditions when investing or raising financing using Minterest?

    Our terms which include the use of the website, data protection and how lenders interact with borrowers are set out in our Platform Terms.

  • Can I register as a borrower and an investor at the same time using the same account?

    The registration and acceptance requirements of an investor and a borrower are very different. As such, one account cannot be used for both investing and borrowing. You would need to register for an investor account and a borrower account separately should you wish to undertake activities related to both account types.

  • Why do I need to submit personal documents when I sign up to open an account?

    Personal documents are required for us to undertake “know your customer” (KYC) due diligence to enable us to know you and manage risk in a prudent manner. It allows us to identify you and verify your identity by using reliable and independent source documents and information. KYC is mandatory and forms an important part of safeguarding against money laundering and financing of terrorism. As part of the KYC process, we will collect some personal data. These information will be used strictly in accordance with our Privacy Policy (which is in compliance with law and regulations). [Hyperlink to Privacy Policy]

  • What are the different categories of loans?

    Loan Requests posted on Minterest falls into one of the following categories:

    Regular Payments

    As the name suggests, these are loans that are repayable periodically over the tenor of the loan.  Repayments could either be made on a monthly, quarterly or semi-annual basis.  You will receive interest and a portion of the principal at each repayment. These types of loans can either be fully amortised i.e. fully repaid when the last instalment is made or partially amortised i.e. a portion of the principal is repaid together with the last instalment. 

    Single Payment

    This type of loans is repaid in one payment at the end of the tenor.  You will receive the entire interest earned and the whole principal when repayment occurs.

    Interest Only

    Interest only loans are those where you will receive periodic interest payments with the entire principal being repaid at the end of the loan tenor.

    Convertible

    Convertible loans are those that convert into shares in the company that has borrowed the money.  When these loans are converted into shares, the loans are effectively repaid and investors subscribe for shares in the borrower immediately using the repayment proceeds.

  • Who can access the platform?

    Investors who have registered and successfully completed either the knowledge/experience or the suitability questionnaires can access the platform to view live deals. 

    Borrowers who have registered can access the platform to submit their information in respect of a funding application. Borrowers would not be able to access or view live deals or investments unless they sign up as investors.

  • How does marketplace funding work?

    Marketplace funding is the practice of financing a project, venture or business through the raising of funds from a large number of people (i.e. the crowd). With advancement in technology, marketplace funding has become a viable source of financing for businesses, as the costs of engaging the crowd have reduced significantly. Technology has allowed us to create a marketplace where companies and investors can interact efficiently and effectively, where financing and investments are conducted in real time. Technology has also allowed us to monitor and manage financing and investments efficiently.

  • Is Minterest regulated?

    Yes, Minterest is regulated by the Monetary Authority of Singapore under the Securities and Futures Act. We hold Capital Market Services Licence (Number: CMS100573) to deal in capital market products.

  • Who is Minterest?

    Minterest Private Limited (“Minterest”) is a digital platform that aims to provide a fresh perspective to the way people look at marketplace funding by bringing borrowers and investors together through customised processes and relevant solutions to help them achieve their financial goals. Our mission is to empower and deliver on objectives of everyday investors and businesses through customised processes using fintech solutions.

    At Minterest, we believe that the financing gap for SMEs and start-ups are holding back their ability to make a meaningful contribution to the economy’s growth. Businesses have been constantly limited by stringent credit, compliance and high-cost structure, as well as a lack of support from conventional finance-providers. As experienced ex-bankers, without the shackles of a high-cost structure, we believe we can facilitate businesses in getting the support they need and make a positive change. By doing so, we will be able to deliver quality and well-considered investment opportunities for investors that invest through our platform.

    To this end, our vision is to create a sustainable ecosystem where everyday investors and businesses build long-term relationships that are mutually beneficial through collaborations and fintech innovations. As a leading marketplace funding platform, Minterest will leverage on a broad spectrum of innovative platform technology to provide the most efficient and effective financing and investment experience for businesses and investors.

  • What happens if my customer does not make payment on an invoice?

    You would be required to repurchase the invoice(s) in the event that your customer does not make a full payment on the invoice(s). Your repurchase obligations will only arise after the maturity date.

  • How can I refer a business contact to you?

    We welcome referrals. A referral fee of between $1,000 and $2,000 will be paid to you should the company you referred be successful in raising funds through our platform. Minterest reserves the right to amend or alter this incentive at any point in time.

  • Is a personal guarantee required?

    A personal guarantee is required for all Loan Requests except for Convertible Loans. Personal guarantee is also required to guarantee the repurchase of invoices pursuant to an invoice financing.

  • What happens after I have made the last of my loan payments?

    You will have no further obligations once the last of your loan payments have been made.

  • What happens if my business is unable to pay back the loan?

    We will work with you to find a satisfactory solution to repay the amount outstanding, failing which a debt collection agency may be appointed to recover the outstanding amount. Notwithstanding the above, the lenders will have direct recourse to your company, any collateral that was provided and the personal guarantee(s) that was(were) provided as part of the loan.

  • What happens if there is a late repayment?

    When a late repayment occurs, you are encouraged to settled the outstanding payment as soon as you can. We will work with you to identify and resolve the reasons for a late repayment. You will be charged a late payment fee amounting to 2% of the loan principal outstanding or $2,000, whichever is higher.

  • Can I make a prepayment on my loan?

    We do not expect many borrowers to be making a prepayment on their loans.  As such, we have not provided for prepayment of loans in our Platform Terms. However, we can consider the prepayment provisions on a case-by-case basis. 

  • How do I make a repayment on my loan?

    Repayments of a loan are generally made online by transferring the relevant amount to Minterest’s bank account managed by the escrow agent. Payments by cheque are also accepted although not encouraged. It is advisable that you inform us once a payment has been made so we can ensure that the payment is received and records updated on a timely basis.

  • What happens if the Funding Request is not fully subscribed?

    Loan Requests that are at least 75% subscribed at the end of the period of offer will continue to be funded i.e. you will receive the loan proceeds even if it is not fully subscribed. Loan Requests that have a participation rate of less than 75% will be subject to further discussions – decision will be made to either extend the offer period, proceed with taking the loan or abandon the Loan Request.

    For invoice financing, 100% of the offering must be taken up by investors before it will be considered successful.

  • When can I expect to receive financing proceeds once the Funding Request is successfully accepted?

    Once a Funding Request is successfully accepted by Minterest, it will be posted on the platform. Investors will be invited to make an offer to participate in the Funding Request. The period of the offer will normally be two weeks unless you prefer it to be otherwise. The period of offer will automatically lapse once the Funding Request is fully subscribed. The date of disbursement of the loan proceeds will be determined by yourself when a Funding Request is made initially – this can either be within 48 working hours of a Funding Request being fully subscribed or a specified date of your choosing.

  • What criteria do you use in approving a Funding Request?

    Minterest has its own customised loan processing procedures to assess the viability of Funding Requests. Main considerations when approving a Funding Request include the profile of promoters and management team, identifiable cash flows, business track record and macro-economic factors.

  • Can I make multiple Funding Requests?

    A borrower can make multiple Funding Requests at any one time. The ability to do so will be determined by Minterest at our sole discretion.

  • How is contract signing done?

    By clicking and agreeing to our platform terms, you are bound by the terms governing borrowers and lenders. This has the same legal effect as signing a loan contract.  In addition, depending on requirements, you may need to sign certain other documents that may be required for the loan to take effect.

  • What are the fees that are payable to Minterest?

    Minterest will charge a processing fee calculated based on the loan amount. This fee, starting from 2%, will be payable upfront when the loan is disbursed. Apart from the processing fee, there are no other charges payable to Minterest. For example, if your processing fee is 3%, you will receive $97,000 if your loan size is $100,000.

    For invoice financing, a processing fee will be charged when putting in place the invoice financing facility. Each factoring request will incur an administrative fee. These fees are very competitive to ensure that your overall factoring rates are kept low.

  • What interest rate can I expect to pay?

    Borrowers can expect to pay an interest rate of between 8% and 20% per annum. Considerations such as tenor, type of loan structure, source of cash for repayment, historical track record of company and general macro economic factors will determine the actual interest rate payable.

    For invoice financing, factoring rates could be as low as 0.5% per month.

  • How long can a loan tenor be?

    The loan tenor is generally for up to 12 months, especially, if the repayment structure is single-repayment.  Loan tenor for more than 12 months can also be considered.

  • Does Minterest do invoice financing?

    Minterest can assist companies that would like to monetise their invoices and get paid quickly instead of waiting for their customers to pay them after a period of time. Where the customer is of better credit quality, companies can effectively raise funds at lower interest rate than would otherwise be possible e.g. if they were to raise working capital loans.

  • What are the types of repayment structure that are available?

    We currently provide two main types of loan structures:-

    Regular Payment

    Borrowers seeking working capital would typically be advised to select this type of loan.  It allows borrowers to manage their cash flows over a financial year so that they can take advantage of business opportunities that may come their way.

    This type of loan requires the borrower to repay the loan and interest in equal instalments on a regular basis e.g. monthly, similar to payments on a mortgage loan. Loan tenor is generally for up to 12 months.  Loan tenor for more than 12 months can also be considered.

    Single Payment

    Borrowers that have lump sum cash receipts at certain points in time are optimal candidates for this type of loan.  For example, a lump sum invoice payment in three months’ time or a cash inflow as a result of an event happening e.g. organising a conference or receiving a grant.  This type of loans allow borrowers to have access to critical cash flows to pay suppliers and other creditors while waiting for a significant amount of cash receipts occurring in the future.

    Borrowers are only required to pay the principal and interest at the end of the loan tenor.  Loan tenor for this type of financing is generally no more than 12 months.  Depending on specific requirements and business circumstances, tenor of more than 12 months can be considered.

  • Is there a minimum amount of loan that I can request?

    Minimum loan amount is $50,000. A lower amount may be considered on a case-by-case basis.

  • What are the details that will be presented to the investors in the Funding Request?

    Information will include:

    • Your company’s principal activities, purpose of the loan and source of repayment;
    • Key terms of the Funding Request including loan size, tenor and interest rate;
    • Any collateral to be provided to secure the loan;
    • A description of your company’s profile as well as the guarantors;
    • The main risks and mitigants associated with investing in your loan;
    • Financial highlights of your company, including the preceding two years P&L Account and Balance Sheet (if available);
    • Repayment profile of the loan or invoice financing.

  • Will all the information I provide be made public?

    Not all information will be made public. Information made public will only be those that are necessary for the investors to assess and come to an investment decision.

  • What can I expect after submitting all the documents for a loan or invoice financing application?

    Once documents are submitted, we will contact you within 48 working hours to set up a meeting for us to meet you at your premises. This will form the first step of our due diligence process. During this process, we may request for additional documents to assist us in making an assessment as to the creditworthiness of your company.

  • What documents do I need to submit for a loan or invoice financing application?

    In order for us to assess your application, please submit the following documents:

    • ACRA Business Profile;
    • Memorandum & Articles of Association;
    • Last 2 years Financial Statements, or Management Accounts where applicable.

    In addition, please provide details of your customer and expected invoice(s) value if you are applying for invoice financing.

  • Is my company qualified to apply for a loan on Minterest?

    We welcome any entity that is a company or limited liability partnership registered with ACRA with at least one director is a Singaporean / Permanent Resident or foreigner residing in Singapore. Our preference is for borrowers with a track record with profitability but we will assess each entity on a case-by-case basis and assist in structuring the fund-raising to ensure as much success as possible. At our discretion, we may accept borrowers with foreign ownership.

  • How do I sign up as a client?

    Please click here to sign up.

    Simply register, indicate that you are signing up as a borrower and provide the required information to open a Client Account. Once opened, you can use the account to create Funding Requests for posting on our platform, subject to credit analysis and approval.

    If you are having trouble with creating the client account, please refer to video here.

  • I have already declared that I am an Accredited Investor. Why do I still need to submit the documents to be accredited? What difference does it make?

    For self-declared Accredited Investors

    If you self-declare that you are an Accredited Investor, for compliance reasons, we still cannot treat you as an Accredited Investor because we have to complete the accreditation process.  

    This also means that for compliance reasons, we will not provide you with the details of the investment offerings that are for the eyes of accredited investors. Instead, if you wish to receive the details of such investment offerings, we can share with you on request basis. If you would like to invest in any of these investment offerings, you will be required to invest with a minimum amount of S$200,000. If you are a Confirmed Accredited Investor, then you can invest with a much lower minimum amount. 

    For the avoidance of doubt, by having invested with a minimum amount of S$200,000 will not automatically convert you to be a Confirmed Accredited Investor. 

    Confirmed Accredited Investors. 

    You will become a Confirmed Accredited Investor after you have submitted the relevant documents to satisfy the accreditation requirements. Once all is in order, we will confirm to you that you are a Confirmed Accredited Investor. It also means that we can then show you the details of the investment offerings that are for the eyes of accredited investors and institutional investors only. In some investments, the minimum amount of investment for Confirmed Accredited Investors can be as low as SGD5,000.

  • I have accounts with a private bank and my bank treats me as an Accredited Investor already. Is this enough to make me an Accredited Investor?

    Yes, as you are already a private bank client or an Accredited Investor in a bank in Singapore, a bank reference letter issued on the bank’s letterhead will help expedite the accreditation confirmation. Please note that this reference letter may be issued using your bank’s template or the template here (https://bit.ly/3d9Nrwq).

  • Can I later decide not to be treated as Accredited Investor? If so, what does that mean?

    You can opt-out to be treated as an Accredited Investor. However, once you have confirmed as “opt-out” (and even if you were a confirmed accredited investor), we will not be able to show you details of transactions that are exclusive for accredited investors and institutional investors. 

  • What does it mean for me to be treated as an accredited investor?

    GENERAL WARNING: Accredited investors are assumed to be better informed, and better able to access resources to protect their own interests, and therefore require less regulatory protection. Investors who agree to be treated as accredited investors therefore forgo the benefit of certain regulatory safeguards. For example, issuers of securities are exempted from issuing a full prospectus registered with the Monetary Authority of Singapore in respect of offers that are made only to accredited investors, and intermediaries are exempted from a number of business conduct requirements when dealing with accredited investors. Investors should consult a professional adviser if they do not understand any consequence of being treated as an accredited investor.

    Some of the investment opportunities listed on Minterest platform will have a higher transaction value and the higher minimum investment amount (e.g. S$50,000 or above). These investments are likely to be for a medium-to-long term hold (e.g. 12 ~ 24 months or longer). They would have higher risk with higher returns of investments. These investments would be more suitable and offered to Accredited Investors and Institutional Investors. If you meet the accreditation requirements and are a confirmed accredited investor, you would be provided with the relevant information for such investment opportunities.

  • What do I do to be a Confirmed Accredited Investor?

    (a) If you are an existing Member and wish to be treated an accredited investor, please click: Make me an Accredited Investor. One of our team members will follow up with you to obtain documents to support that you meet either net asset or net income accreditation requirements. Once all in order, we will confirm that you are an accredited investor and will be shown the details of specific investments. 

    (b) The confirmation will also be subject to the results of “know-your-customer” checks.

  • My assets are located outside Singapore. Can I count these to be part of the assessment?

    Yes, you can. However, we will require to receive the relevant supporting documents to establish and confirm that you meet the accreditation requirements.

  • I am a resident outside Singapore. Do these requirements apply to me if I want to be treated as Accredited Investor?

    Yes. The qualifying criteria applies to everyone regardless whether you are resident in Singapore or in other countries. You must be confirmed as accredited investor in order to have access to details of certain investments which are open only to accredited investors.

  • I am a corporate. What are the qualification criteria for a corporate to be treated as Accredited Investor?

    If you are a corporation (e.g. family office), you must hold net assets exceeding S$10 million in value (or its equivalent in a foreign currency) as determined by:

    (a)  the most recent audited balance-sheet of the corporation; or where the corporation is not required to prepare audited account regularly, a balance sheet of the corporation certified by the corporation as giving a true and fair view of state of affairs of the corporation as of the date of the balance sheet, of which the date shall be within the preceding 12 months; or

    (b) a corporation, the sole business of which is to hold investments and the entire share capital of which is owned by one or more persons, each of whom is an accredited investor.

    If you are able to invest with a minimum of S$200,000, then the above accreditation process would not be required.

  • I am an individual investor. What are the qualification criteria for me to be treated as Accredited Investor?

    If you are an individual, you have to meet one of the following minimum requirements:

    1. you have net personal assets exceeding S$2 million in value, or its equivalent in a foreign currency (e.g. the value of the individual’s primary residence, net of any secured loan, can only contribute up to S$1 million of the S$2 million threshold);
    2. you have net personal assets of more than S$1 million in value, or its equivalent in a foreign currency, of financial assets (such as fixed deposits or investment products) net of any related liabilities; or
    3. your income in the preceding 12 months is of no less than S$300,000, or its equivalent in a foreign currency.

  • What kind of returns of investment can I expect to gain?

    The returns can range from 4.8% – 9.8% p.a., depending on tenor and risk profile of each investment. Investments with longer tenor or carry equity risk may provide higher returns to investors.

  • What currency do I invest in?

    The main currency for investments on Minterest platform is Singapore Dollars. For most of the real estate investments offers on Minterest Platform, currency risks are hedged to ensure investment returns are not affected by fluctuations in the currency markets.

  • How safe are the real estate investments?

    No investments are free from risks and real estate investments are no different. The investment specific risk profile will be set out in the particular of the Funding Request. In general, these are being mitigated by a number of factors:

    • the typical real estate investments that are offered on Minterest Platform is for a tenor 3 to 12 months although some investment opportunities may be longer in tenor; 
    • the longer-term investments (e.g. 12 to 24 months or longer) would most likely be offered only to accredited investors and institutional investors; 
    • lower portfolio volatility and better risk-adjusted returns as real estate has a low correlation with other major asset classes; and
    • all of these investments are managed by prominent and reputable investment managers.

    IMPORTANT NOTE: Before making an investment, you should carefully read the relevant Funding Request and offering documents. You should seek advice from professional advisers if you are in any doubt whether to participate in a Funding Request. In particular, we recommend you to seek professional advice regarding the suitability of the investment product, taking into account your specific investment objectives, financial situation or particular needs, before you make a commitment to participate in an investment. It is your sole responsibility, and for your own account, to assess the sufficiency or credibility and independently verify any information provided in the Funding Request.

  • What does a secured deal mean? What are the securities for real estate investments?

    A secured deal means that the repayment risks are in part mitigated by the creation of security interests over certain assets. In real estate financing, the common types of securities include mortgage over the property, assignment of current and future income and charge over a bank account. Where the deal is a mezzanine debt, security may rank second to senior lenders which are typically financial institutions.

    In case of a default in repayment by the ultimate borrower, these securities can be enforced so that the asset value can be materialised into cash and redistributed back to the investors.

  • Is there a minimum investment amount for real estate investment?

    For real estate investments, the typical minimum investment amount is $5,000 although in certain situations the minimum investment size may be higher or lower. 

    Some of the real estate investment may have a much higher minimum investment amount (e.g. $50,000 or above). These would mostly be offered to accredited investors. 

    Specific information would be set out in the particular Funding Request.

  • What are the institutional-grade real estate investments?

    Real estate is an exciting and dynamic class of investment. It touches on a broad spectrum of sectors. It can be an investment into a property development project (e.g. a sustainable eco-resort somewhere in South East Asia or a smart village for senior retirees), an equity stake in a shopping mall brand or 7-star residential building. The investment managers would have different investment mandates to build up a portfolio of properties (e.g. residential, commercial, industrial and hospitality) to create sustainable returns of investments.

    Given the large size of the assets and volume required for investments, they tend to be exclusively for the institutional players (like private equity, funds and banks). The investments can be by way of loans, in equity or a combination of both. As the financing relates to tangible assets, the investment risks would be mitigated by taking security over these assets and other factors (e.g. asset management strategy). 

    Before making an investment of this type (whether loans or equity), the institutional investors would engage and dedicate specific resources to conduct due diligence, research and risk analysis to determine the feasibility and investment thesis. Once the investment is made, a dedicated group of stakeholders will ensure that the investment is strategically monitored and managed to create sustainable value for the property as well as for the investors. 

    As these investments carry risks, they typically have been exclusive and accessible only to institutional players with a high entry ticket price (e.g. US$100million). To ensure returns on these  investments commensurate with the risks, the underlying assets have to be managed by prominent and reputable real estate investment managers. 

    In unlocking a new way to invest for our retail investors and accredited investors, Minterest has teamed up with likes of ARA Asset Management and Straits Real Estate to cherry pick investments for our Members to “co-invest” with these players. 

    To know more about ARA Asset Management, click here and about Straits Real Estate, click here.

  • What is invoice financing and how does it work?

    For more details about invoice financing, you can click here.

  • Is there an auto invest facility?

    At Minterest, we are continuously improving to make the investment process for our Members’ a more enjoyable one. On Minterest Platform, Members can opt to activate the auto invest facility so that the investments are automatically allocated to Members based on their pre-selected investment criteria and subject to the available funds in the wallet and the auto invest allocation algorithm. Members who has activated the auto invest option will have priority when it comes to making offers to invest in a particular Funding Request. In other words, the offer to participate in the investments will automatically be done for the Members.

    What is auto invest facility?

    The auto invest facility at Minterest is a function that allows Members to pre-select their investment criteria upfront and thereafter, whenever a new deal is launched, the participating auto invest Member will be allocated an investment amount based on his or her pre-selected criteria made on the Minterest platform.  

    It should be noted that the actual amount allocated will be subject to various factors, including, the auto invest parameters, Member’s available funds and Minterest’s auto invest allocation algorithm.  

    Members can enable or disable this function at any point in time on their Dashboard at the Auto Invest tab.  

    How does auto invest work?

    It basically hands the hard work of making an offer to participate in Funding Requests to the Minterest engine. Subject to Members’ pre-selected investment parameters, available funds in the wallet and Minterest’s auto invest allocation algorithm, an investment amount will be allocated to the Member and the Member will automatically invest in the Funding Facility when the deal is launched.

    Can I opt out of a Funding Request that meets my auto invest pre-selected parameters?

    A Member can turn off or disable the auto invest function before the Funding Request being launched. Notifications on an upcoming launch of a Funding Requests are sent out about 5 to 6 hours prior to launch. Funding Requests are typically launched at 5.55pm Singapore time and Members are advised to disable the auto invest function at least 2 hours before the launch (i.e. typically, at 3.55pm) of the offering if they do not wish to participate in the deal.

    Members are encouraged to read and understand further information relating to the Minterest’s auto invest facility here.

    Please click here to find out more about the auto invest allocation algorithm and how you can set up the auto invest functionality for your Minterest account. For video instructions on setting up auto invest, please click here.

    Please click here to set up auto invest facility now.

  • Would investing in Loan Requests contravene the Moneylenders Act?

    We have been advised that investing in Loan Requests via our platform will not contravene the Moneylenders Act. Participating in invoice financing is essentially the purchase of invoices and as such, the considerations of moneylending are not relevant.

  • What happens when a borrower defaults on a loan?

    We will work with the borrower to find a satisfactory solution to repay the amount outstanding, failing which a debt collection agency may be appointed to recover the outstanding amount. Notwithstanding the above, you will have direct recourse to the borrower and the personal guarantee(s) that was(were) provided as part of the loan.

  • What happens when there is a late payment by a borrower?

    Borrowers typically make their loan repayments on the due date and at times, the next day. This is the nature of the SME environment where cash is managed to the day. In exceptional situations, loan repayments may be made before the due date.

    When a loan repayment is not made on the due date, Minterest will actively engage the borrower to encourage them to make the payment as soon as possible. There are a number of reasons why a loan repayment may not be made on the due date. The main causes are as follows:

    Late repayments due to technicalities

    These situations typically arise when a debt repayment date falls a non-banking day or the day immediately after a non-banking day. As a result, cheques or bank instructions are not processed on those days resulting in funds not being cleared in time for repayment into Participating Members’ wallet. Generally, a couple of working days delay will be encountered. We do not consider this to be a late payment for purposes of the Platform Terms.  

    Late repayments due to delayed receipts of accounts receivables

    There may be times when a borrower’s debt repayment is predicated on the receipt of account receivables from a customer. Sometimes, the delay could be a couple of days. At times, this could be longer. Where debt repayments are made within a few working days (typically, 5 working days) of the scheduled repayment date, we do not consider this as a late payment. Beyond that, the borrower will be considered to have entered into the 1st Grace Period where late fees are imposed on the borrower and interest continues to be charged.

    Late repayments due to poor business performance

    Our loans are often to small and medium sized companies. There will be times when business performance of a borrower takes a hit due to various factors, including a weakening economy, school holidays or festivals. This may result in a borrower delaying repaying its debts for a period of time. In such circumstances, late fees and late interest will be imposed.

    What does the Platform Terms say when a borrower is late in making its debt repayments?

    At Minterest, we understand the various challenges faced by small and medium sized enterprises. Our priority is to ensure that debt payments are made on time and our portfolio management team keeps track of upcoming repayments with active borrower engagement on such matters. However, we also recognise that there will be situations where debt repayments cannot be made on time. In summary, our Platform Terms provide for 3 possible grace periods for debt repayments to be made. The late fees imposed increases from the 1st to the 3rd grace periods. You may wish to read and understand the specific terms governing late payments. These terms can be found in paragraph 11, Appendix 3 (Loan Terms) at page 33. Click here to read the Platform Terms.

    Participating Members’ Updates from Minterest

    Minterest will update Participating Members when a loan repayment is late and have entered into its 1st Grace Period. Members will be informed when such an update takes place and can download the document from their Dashboard. Further updates will be provided when there is a development in respect of the late payment e.g. the repayment was made and Participating Members’ wallet have been credited with funds. Otherwise, an update will be provided if the repayment goes into its 2nd Grace Period and so on.

  • How safe are the investments?

    No investments are free from risks. Loans are generally safer investments than equities. However, there will be situations where the borrowers are unable to pay on time or may become insolvent, resulting in their inability to repay the loan. In such situations, steps will be taken to recover the amount outstanding. These debt recovery provisions are set out in our Platform Terms. It is important that investors exercise caution and diversify their investments widely, so that any defaults by borrowers would account for only an acceptable percentage of their total investment portfolio.  

    Convertible Loans, by nature, have higher risks than Regular Repayment Loans and Single Repayment Loans as they are or may be convertible into shares of the borrowers.  The value of the shares will be determined by the performance and profitability of the borrowers.

    Invoice financing is predicated on the credit risk of the client’s customer (i.e. third-party buyer). Typically, the third-party buyer will be of a better-quality credit risk than the client. This allows the client to access funds at a lower rate than if they were to take a working capital loan using its own credit standing. While the third-party buyer’s credit quality may be better, there could be situations where the third-party buyer may not pay the invoice (e.g. insolvency of the third-party buyer).

  • Would my return on investment be taxable?

    You will earn interest and fee income from the investments that you make on our platform. We understand that interest and fee income earned from such investments are taxable under the laws of Singapore. You should consult your tax adviser if you are unclear about your tax obligations.  If you are a non-resident in Singapore, you may also be subject to withholding tax on the interest or fee.

  • What kind of return on investment can I expect?

    The rate of return of a particular investment very much depends on the type of financing, the tenor of the financing and the quality of the counterparty. Generally, you can expect to earn between 6% and 18% per annum although in certain situations interest rate or returns may be lower. At Minterest, we seek out better-quality borrowers as we aim to be a true alternative to conventional financial institutions. Interest rates payable on these financings will commensurate with the credit risks associated with the borrower or the customer in the case of invoice financing. As such, you may notice that interest rates on offerings posted on our platform may be lower than others. We will also bring quality structuring and credit analysis expertise to all the deals we consider for posting on the Minterest platform.

  • Is there a minimum investment amount?

    Yes. The minimum investment amount varies from transaction to transaction and depending on the asset class type. For SME financing, the typical minimum investment amount is $50 although in certain situations the minimum investment size may be higher or lower. Generally, additional investments can be made in multiples of $10, $50 or S100 depending on the minimum set for the particular Funding Request. 

  • What happens if Minterest ceases operations or goes bankrupt?

    Minterest is sufficiently funded and led by a strong management team made up of very experienced former bankers to ensure the operations are run in an efficient and effective manner, including compliance with relevant regulations. However, in the event that Minterest, for unforseen circumstances, ceases operations, funds deposited by the investors will still continue to be handled by the escrow agent. The financing arrangements between the borrowers and lenders will also remain valid and we will work with a reputable agency to fulfil the service duties of the Platform, if necessary. The risk of investors’ monies being unaccountable for remains low as the escrow agent appointed is a licenced trust company with significant operations in Singapore and globally.

  • Will I earn interest on the money placed with Minterest?

    Money placed in the escrow agent’s account will not earn any interest. You will earn interest from successfully participating in Funding Requests that are posted on our platform.

  • How do I withdraw money from my Platform Account?

    You can put in a request to withdraw funds under the “My Wallet” tab on your dashboard after you have logged in. Once a request has been submitted, we will process it as soon as possible. Typically, you will receive the funds in your bank account within a couple of working days. Minterest or the escrow agent do not charge any fees. However, the transfer of funds may be subject to a low processing fee charged by the bank.

  • Is my money safe?

    Your money is maintained in a bank account controlled by a trust company, which is licenced by the Monetary Authority of Singapore (“MAS”). The trust company acts as an escrow agent for the money deposited by investors. We use Vistra Trust (Singapore) Pte. Limited, which is licensed by MAS, as our escrow agent.

  • What is an escrow agent?

    Generally, an escrow agent is someone that holds property or money on behalf of someone else while a transaction is being finalised. In our context, the escrow agent holds the investors’ money on their behalf before the investors participate or invest in a Funding Request. It will also hold money on behalf of the investors when the loans are repaid prior to it being used for further investments or withdrawn from the escrow agent’s bank account.

  • How do I fund my Platform Account?

    You can fund your platform account by making an online transfer either via FAST or GIRO to the designated bank account held by Vistra, our escrow agent. Details of the bank account can be found at your Dashboard Wallet when you make a deposit on the platform account. 

    The bank account details are also reproduced below:

    Account name: Vistra Trust – Minterest

    Account number: 003-943613-0

    Bank: DBS BANK Ltd

    If you are having trouble with funding your e-wallet, please refer to the guide here.

  • What happens to my money when a Funding Request is unsuccessful?

    The amount that you have earmarked for the particular Funding Request will be returned to your Platform Account. You can then use the money to participate in other Funding Requests.

  • Can I cancel my offer to participate in a Funding Request?

    Once an offer has been made, it cannot be cancelled. This is to ensure that there is no uncertainty for all parties.

  • Why am I encouraged to diversify my investments?

    Diversification is an important tool when making investments. This is to ensure that risks are spread out across multiple investments so that should one or more of the investments go bad, the overall performance of the portfolio continues to deliver an acceptable rate of return for the risks that have been assumed.

  • Can I make offer for multiple Funding Requests at the same time?

    Yes, you can make offer for multiple Funding Requests. The acceptance of your offers is subject to availability of funds in your Platform Account and other conditions set out on the Platform Terms.

  • Can I contact the borrower?

    You can contact us with any questions that you may have in respect of a particular Funding Request. We will answer your questions and, where required, seek the borrower’s input.

  • How is the contract signing done?

    There is no physical signing of contracts. By clicking and agreeing to our platform terms, you are bound by the terms governing borrowers and lenders. This has the same legal effect as signing a contract.

  • How do I make an offer for a Funding Request?

    Subject to funds being available on your Platform Account, you can participate in any of the live deals by selecting them and completing a few simple steps. Once an offer has been submitted, your funds in your Platform Account will be earmarked for that particular Funding Request and will no longer be available to be used to make another offer or be withdrawn from the Platform Account.

  • Are there any fees payable by me?

    Investors do not pay any fees for participating in the Funding Requests or for using the platform. However, a service fee of 15% will be levied on interest, factoring fees and any other fees earned by investors. All interest rates quoted on our platform are on a gross basis and payable to the investors to after deducting the service fee. There may be a small transactional fee imposed by the bank when withdrawals are made. The fees chargeable are specified on the Funding Requests.

  • What steps do you take to protect the investors?

    Investors’ risk in making investments through our platform generally falls into the following categories:

    Credit Risk

    This covers the ability of borrowers to repay their loans on a timely basis. While we do not provide a recommendation on the creditworthiness of borrowers, we will undertake due diligence on all borrowers to determine their ability to repay promptly. Only borrowers whom we believe are able to meet their obligations on a timely basis will be allowed to post a Loan Request. Apart from protecting investors’ interest, this also protects our reputation as a peer-to-business lending platform that delivers quality deals. Borrowers will have access to our deep structuring capabilities, understanding of cash flows and credit analysis processes to ensure that the loans they raise have the best chance of repayment. This helps the investors in terms of managing default risks.

    Operational Risk

    Your money is maintained in a bank account controlled by a MAS-licensed trust company, Vistra Trust (Singapore) Pte. Limited (“Vistra”). Risks associated with transactions carried out through the platform are mitigated by using a developed and tested platform built by developers, who are experienced and have delivered dozens of such platforms to operators around the world. Your data is kept securely through our platform, which is hosted by Amazon Web Services in Singapore.

    Legal Risk

    Our Platform Terms, which include the agreement between investors and borrowers, are documented by reputable financial lawyers to ensure that investors’ interests are adequately covered and clauses covering various situations are clear and unambiguous.

  • Are my details kept private?

    Details are kept private and not disclosed to borrowers. However, your details are shared with the escrow agent as they will need to perform “know-your-customer” (KYC) checks as well as managing the movements of your funds.

  • How do I sign up as a member?

    Please click here to sign up.

    Simply register, indicate that you are signing up as an investor. When sign-up is confirmed, complete either the knowledge/experience or the suitability questionnaire and submit your identification documents. Once approved, you will have access to the platform to view live deals. Transfer a minimum of $1,000 to the escrow account (account details provided on the platform) to commence your investment journey.

    If you are having trouble with setting up your account, please refer to the guide here

  • Contact Us

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