Why do I need to submit personal documents when I sign up to open an account?

Personal documents are required for us to undertake “know your customer” (KYC) due diligence to enable us to know you and manage risk in a prudent manner. It allows us to identify you and verify your identity by using reliable and independent source documents and information. KYC is mandatory and forms an important part of safeguarding against money laundering and financing of terrorism. As part of the KYC process, we will collect some personal data. These information will be used strictly in accordance with our Privacy Policy (which is in compliance with law and regulations). [Hyperlink to Privacy Policy]

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