Security Tips

At Minterest, we understand the importance of keeping your account and money safe when you invest with us online. Be proactive when safeguarding your information. Check out these security tips to protect yourself from threats or scams.
At Minterest, we understand the importance of keeping your account and money safe when you invest with us online. Here are the latest security news that might affect the way you invest online and some tips to protect yourself from security threats or scams.

Latest Security Alerts

View updates on latest security alerts here. If you would like to make a report on any suspicious cases or provide us with any information on Minterest related scams, please contact us immediately at +65 6386 8623.

Date: 04 March 2021

Who might be at risk? 

Minterest Investors and Clients

What is it?

We have received feedback from Minterest investors and clients being sent phishing emails. These phishing emails are sent from a non-Minterest email, with links to other non-Minterest websites, masquerading as advisory for Minterest clients to invest in another non-Minterest platforms.

If a customer falls victim and clicks on the provided link, they will be redirected to a non-Minterest web site. Consequences could include downloading and installing a malicious software or malware. Once installed, the malware would allow the scammers to access the customers’ computers and steal sensitive information as login credentials.

What does it look like?

What should I do?

  • Users are advised to be mindful of such emails. If you receive a similar email, stop, check and exercise caution before you act.
  • Never reply or respond to unsolicited emails. Responses to such emails could be used by fraudsters to socially engineer information or trick users into performing unwanted actions. Be cautious of “unsubscribe” links as these may also be used to socially engineer information as well.
  • Be alert and always verify the details in messages from Minterest. Always check that the message reflects your intended actions and do not proceed or authorize any suspicious transactions.
  • Always type in the URL of Minterest website directly into the address bar of your browser.
  • Users are also encouraged to use the latest versions of internet browsers available, which may provide advanced security features such as anti-phishing and forged website identification. If such features are available, customers are advised to turn them on.
  • Minterest will never request for customers to install non-Minterest software to access our investment websites, or ask for your PIN, password or OTP through phone call, email or SMS. Do not give out your account credentials, OTP, or Digital Token approval to other individuals.
  • Call us immediately at +65 6386 8623 if you suspect you’re a victim of fraud or notice any unexpected investment transactions.
Date: 01 February 2021

Who might be at risk? 

Minterest Investor, Clients and Partners

What is it?

We have received feedback from Minterest investor and clients being sent phishing emails. These phishing emails are sent from a Minterest email ([email protected]), with links to other non-Minterest websites, masquerading as advisory for Minterest investors and clients to invest in another non-Minterest platforms.  

If a customer falls victim and clicks on the provided link, they will be redirected to a non-Minterest web site. Consequences could include downloading and installing a malicious software or malware. Once installed, the malware would allow the scammers to access the customers’ computers and steal sensitive information as login credentials.

What does it look like?

What should I do?

  • Users are advised to be mindful of such emails. If you receive a similar email, stop, check and exercise caution before you act.
  • Never reply or respond to unsolicited emails. Responses to such emails could be used by fraudsters to socially engineer information or trick users into performing unwanted actions. Be cautious of “unsubscribe” links as these may also be used to socially engineer information as well.
  • Be alert and always verify the details in messages from Minterest. Always check that the message reflects your intended actions and do not proceed or authorize any suspicious transactions.
  • Always type in the URL of Minterest website directly into the address bar of your browser.
  • Users are also encouraged to use the latest versions of internet browsers available, which may provide advanced security features such as anti-phishing and forged website identification. If such features are available, customers are advised to turn them on.
  • Minterest will never request for customers to install non-Minterest software to access our investment websites, or ask for your PIN, password or OTP through phone call, email or SMS. Do not give out your account credentials, OTP, or Digital Token approval to other individuals.
  • Call us immediately at +65 6386 8623 if you suspect you’re a victim of fraud or notice any unexpected investment transactions.

1) Stay alert: Always Stop, THINK, before you Act!

  • Verify messages you receive come from Minterest through one of our official channels. If anything sounds too good to be true, then it is too good to be true.
  • Always go to our website by typing https://minterest.sg/ to ensure you’re reaching Minterest’s website.
  • Only use Minterest’s official mobile applications to view or access your accounts on mobile devices.
  • Avoid using any account aggregators to prevent unauthorized access to your account details.
  • Call us immediately at +65 6386 8623, if you notice unauthorized transactions appearing on your account.

 

2) Protect your Minterest accounts

  • Make sure only you have access to your Minterest account in order to prevent unauthorized transactions and changes to your account.
  • Keep your username and password private and never share these details with others. No Minterest staff will ask for your account password or offer any assistance via remote assistant software.
  • Do not change your contact details (email, contact numbers, addresses) to accounts that don’t belong to you.
  • Avoid registering other people’s biometrics such as facial or fingerprint registration on your devices if you use biometrics to access Minterest applications.
  • Avoid sharing personal details without cause.
  • Avoid providing your Minterest account details (such as passwords and pins) to non-official Minterest applications as these applications may not be secure.
  • Always pay attention to SMS and authentication prompts to ensure you’re approving the correct action.
  • Use a unique password for your Minterest logins.

 

3) Protect your personal devices

  • Keep your devices secure and up to date to help prevent scammers from installing malware.
  • Always ensure your computers and mobile devices are kept updated by enabling automatic update.
  • If available for your device, install antivirus software and keep this software updated via automatic updates.

1) Social Engineering

Scammers may use social engineering to trick you into giving them your personal or financial information. There are many types of social engineering such as phishing, social media impersonation. If you fall victim to social engineering, scammers may be able to trick you into conduct the following actions:

  • Download malicious applications onto your phones, desktops or laptops
  • Provide account credentials and/or OTP
  • Perform fund transfer(s) to another account
  • Change your contact details to accounts they control to lock you out of your account


2) Phishing

  • Phishing may be conducted through email, SMS, social messaging platforms (Facebook, WhatsApp), or a phone call. Scammers utilizing phishing may come across as trustworthy or official parties and may claim to assist with or alert recipients of legal, financial, or cybersecurity issues or events.
  • Be careful of and avoid responding to unsolicited emails, SMSs and phone calls.
  • Always access our services through our official website https://minterest.sg/.
  • Avoid clicking on links in unsolicited emails and SMSs. Go directly to our website at https://minterest.sg/security to view the latest security alerts.
  • If you receive phone calls purporting to be from Minterest or another company, hang up and call the company’s official phone line to verify.
  • Use our mobile applications from the official Apple App store or Google Play store instead of using a web browser.
  • Call us immediately at +65 6386 8623, if you notice unknown transactions appearing on your account.


3) Business Email Compromise Scams (BEC Scams)

  • BEC Scams are a subset of phishing scams. These are sent to unsuspecting employees and purport to be high-ranking executives, managers, officials, or familiar parties such as a known business. Such phishing scams may request an employee to conduct unauthorized wire transfers, purchase gift cards, open malicious links or attachments, or send sensitive information. In certain cases, the scammer may use this to compromise an employee’s mailbox and use the official mailbox to impersonate the employee.
  • Verify such requests through official contact numbers or channels. Do not reply to the email or use any provided contacts within the email.
  • Only act on expected instructions and double check before acting.
  • If available, enable email labelling to distinguish between outside parties and utilize colour coding to visually identify emails from external parties.
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